Fit and Free Academy: RECOMP / RECOMP VIP Coaching Agreement

Parties. This Coaching Agreement is entered into between the Client (identified at sign-up) and L&N Co Pty Ltd, trading as Fit and Free Academy ("the Coach").

Purpose. The purpose of this agreement is to develop a coaching relationship that supports the Client's personal health and wellness goals through holistic, personalised and supportive interactions.

1. Intellectual Property

All content within the Fit and Free Academy program is the intellectual property of L&N Co Pty Ltd. Unauthorised copying or distribution of anyL&N Co Pty Ltd content or intellectual property may result in immediate termination of the program without a refund and/or legal action.

2. Coaching Goals

The Client wishes to obtain services in order to achieve the goals set out in their Initial Assessment Form.

3. Health and Medical Disclosure

The Client is required to complete the Initial Assessment Form before commencing the program, and to disclose all relevant medical conditions, current medications, injuries, pregnancy, and any other health information that may be relevant to safe participation. The Client agrees to notify the Coach in writing if any of this information changes during their time in the program. The Client acknowledges that failure to disclose relevant health information may compromise the safety and effectiveness of the program and may release the Coach from liability arising from undisclosed conditions.

4. Coaching Fees

In exchange for coaching services, the Client agrees to pay the Coach the weekly fee applicable to the program they enrolled in, as set out at the point of purchase:

This is a payment plan and not a pay-as-you-go arrangement. The Client commits to a minimum of 8 weekly payments at their program's weekly rate. After the 8-week minimum, weekly billing continues automatically until the Client cancels in accordance with section 5.

5. Cancellation

After completing the 8-week minimum, the Client may cancel at any time by sending a private message inside the app. Cancellation takes effect at the end of the next paid week, and the Client remains responsible for any weekly payments scheduled before that effective date.

6. Pausing Your Membership

The Client may pause their membership at any time. At the time of the pause, the Client and the Coach will agree on a return month. The Coach will reach out one month before the agreed return date so the Client can prepare to resume. On the agreed return date, weekly billing will automatically resume.

Pausing does not waive the 8-week initial minimum set out in Coaching Fees. If the Client pauses at any point, their total minimum commitment becomes 12 weekly payments (the initial 8 weeks plus a further 4 weeks on return), and the Client must participate for a minimum of 4 weeks after returning before they may cancel. The additional 4-week return minimum applies each time the membership is resumed from a paused state.

7. Coach-Client Relationship: Duties and Responsibilities

A health and fitness coaching relationship is a partnership between two individuals. This relationship is not a legal partnership, but more like a teacher-student or coach-athlete relationship. Each party must uphold their obligations for the coaching relationship to be successful. The Coach agrees to maintain the ethics and standards of behaviour expected of a health and fitness professional.

The Client agrees to communicate honestly, be open to feedback and suggestions, and to engage fully with the coaching process. The Client acknowledges that coaching is a comprehensive process that may explore different areas of their life, including work, health and relationships, but it is the Client's decision how they incorporate the coaching into each aspect of life.

The Client is solely responsible for implementing the techniques taught throughout the coaching program.

8. Confidentiality

The Coach and the Coach's authorised team members agree not to disclose information pertaining to the Client outside the team without the Client's consent, other than as required to deliver the program (for example, between team members involved in the Client's coaching). The Client acknowledges that the Coach-Client relationship is not a relationship protected by legal confidentiality (like doctor-patient or attorney-client) and that the Coach may be required to disclose otherwise confidential information to authorities where required by law.

9. Testimonials and Image Use

By entering into this agreement, the Client consents to the Coach using the Client's progress photos, testimonial videos, coaching call recordings or clips, and written reviews or quotes in promotional and advertising material, including on social media, websites, advertising campaigns, and printed material.

The Client may opt out of this consent at any time, in whole or in part (for example, withdrawing a specific photo, withdrawing from a specific platform, or withdrawing all use), by sending Laura a private message in the app, or by email to [email protected]. The Coach will remove or anonymise the affected material within a reasonable period after receiving the opt-out request and will not use further material involving the Client in promotional material from that date onward.

10. 60-Day Guarantee and Limited Liability

60-Day Guarantee. If, after 60 days of active participation, the Client has completed their Initial Assessment, attended scheduled check-ins, and followed the program as set, and has not seen meaningful progress toward their goals, the Coach will refund the fees paid for that 60-day period. The Client must request the refund in writing to [email protected] within 14 days of the 60-day mark.

Limited Liability. Aside from the 60-Day Guarantee set out above, the Coach makes no guarantees, representations or warranties of any kind or nature, expressed or implied, with respect to the coaching services. In no event shall the Coach or team be liable to the Client for any indirect, consequential or special damages. The Client agrees that the Coach is not liable or responsible for any actions or inactions, or for any direct or indirect result of any services provided. Nothing in this clause limits any rights the Client may have under the Australian Consumer Law.

11. Delivery Platforms

The Coach may change the platforms or systems used to deliver the program (for example, course portals, messaging apps, scheduling tools, or member apps) by giving the Client reasonable notice. A change of delivery platform is not a breach of this agreement.

12. Entire Agreement

This document reflects the entire agreement between the Coach and the Client and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations. The agreement may not be amended, altered or supplemented except in writing, signed by both the Coach and the Client.

13. Dispute Resolution and Legal Costs

In the event of a dispute arising out of this agreement that cannot be resolved by mutual agreement, the parties agree to engage in mediation. If the matter cannot be resolved through mediation and legal action ensues, the successful party will be entitled to its legal costs.

14. Governing Law

This agreement is governed by the laws of New South Wales, Australia. Both parties submit to the exclusive jurisdiction of the courts of New South Wales.

Acceptance

The Parties agree to the terms and conditions set forth above as demonstrated by the Client ticking the agreement box and completing payment at sign-up.